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Maintenance and Training

Robotics Services

The satisfaction of our customers is always at the top of Comau Robotics strategy. Prompt and flexible after-sales service close to customers throughout the life cycle of their equipment. A complete range of services allows the customer to maximize the performance of Comau Robotics solution.

  • Training at either the Comau Training Center or customer’s sites with multi-language sessions
  • On-line support through remote diagnostics and remote aids enabled by the connection capacity of the new robot control C5G
  • Activities developed by experienced technicians at customer’s site, delivery of spare parts, repairs and re-conditioning services, world-wide maintenance plans
 
 

Service

  • Help desk
  • Commissioning
  • Robot & PLC Programming
  • Service
  • Maintenance & Refurbishment
  • Support to Production
  • Field Modification & Retrofit
  • Hardware & Software upgrade
  • Service Contract Management

Spare Parts

Supply of spares/repairs for at least 10 years after product end of production.

Repairs

Exchange repairs & revision on price list.
Quotes for repair obsolete material not in price list.

Service Control Sales

Maintenance & Refurbishment.
Contract Tailored Service Contract.

Training & Educational Courses

We offer extensive and complete training courses for programmers, maintenance experts and robot operators with multi-language sessions held at Comau’s Training Center or at customer’s site by qualified skilled instructors with field experience.
Courses can be held in multi-languages, with native-language teachers or through the assistance of interpreters; complete and detailed documentation concerning course and a “certificate of attendance“ is issued upon completion of training courses.

  • Training courses held by field skilled teachers
  • Training area with robotized cells and dedicated rooms
  • Training in customer language at our site or customer’s site
  • Tailored courses on customer need
  • Courses from basic maintenance to advanced programming and diagnostic
  • Training on the job
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